Find out how public sector organisations like yours are automating more and more of their mundane tasks and processes and delivering several benefits to both their employees and citizens.
Manjula Pindoria from Brent Council will provide an overview of the Brent Council automation journey and the impact automation has had on services, employee satisfaction and cost savings.
Jeanette Smith from Changeologist has led business transformation programmes across government and public sector organisations across the UK and will share insights and best practices from her journey of a successful automation.
The session will cover:
- An overview of automation: what is automation, what processes and tasks can be automated and the benefits that can be achieved.
- How to start an automation journey and what is involved.
- A case study: Brent Council shares its automation journey.
- Strategies for a successful automation for local government.
