We’ve natively integrated the leading no-code, AI-powered chatbot from Druid into the UiPath Platform. So, with a great chatbot at the core, you'll build conversational process automations in UiPath Studio, manage them in UiPath Orchestrator, and enjoy all the functionality of our Attended Robots.
In other words, it’s as simple to automate conversations between people and robots as it is to automate any other process. Which is to say, pretty darn simple.
Not only can Druid chatbots talk to practically any person in the world—they can also talk to robots.
So a Druid chatbot can tell a robot, “hey, my customer’s asking about this order—can you look it up?” And it can take information from a robot and insert it back into a chat (“Ma’am, our systems say we don’t have this item in brown; would you take blue?”). And so on, and so forth, until an order’s complete and the customer’s happy.
Watch the chatbot 'Cristi' in action
What if you could interact with customers at any time they wanted, in the language of their choice? And do so through their favorite social media channels as well as your website? What if you could move from request to fulfillment with no human intervention and no errors, even if you have legacy backend systems? Well you can. No really—you can. Check out
Contact Center Automation for even more possibilities.
Instead of having to open, enter, and exit dozens of applications and enterprise systems each day, let your people use a single window and plain simple language to ask a robot to do it for them.
Hey, even if it saves them just 10 minutes a day, that’s one full work-week a year. Woo-hoo!
Our open platform offers direct integration with the leading chatbots—so you can bring yours along on your automation journey.
Our open platform offers direct integration with the leading chatbots—so you can bring yours along on your automation journey.
AI-rich conversation templates for 300+ business scenarios: multiple industries and roles
Flexible connectivity through websites, plus FB Messenger, Whatsapp, WeChat, Slack, Mail, Skype, more
Easy configuration of enterprise applications using Druid Connectors and the UiPath Platform
Powerful, flexible NLP engine and one-click engine update
Bidirectional communication between robots and chatbots
Our cloud, your cloud, hybrid, or on-premises—whichever you prefer
45+ languages covering almost everyone in the world
Native integration with UiPath Studio, Orchestrator, and Attended Robots
Rapid deployment in about 2 weeks
Nicolae Doca · Director Project Management, OTP Bank
WEBINAR
Dive into the one-hour session on Druid and UiPath cooperation to take your customer experience to the next level.