Why are so many customers left unsatisfied, frustrated, and turned off by the support they receive? And why are so many of the employees and businesses responsible for running contact centres seeing a decline in customer satisfaction and productivity?
Join UiPath Contact Centre automation experts as they explore the benefits of automating contact centre from front to back followed by a conversation with Cheryl Watson from Fiserv on her automation journey with UiPath.
Webinar highlights will include:
- How UiPath enables end-to-end Contact Centre automation
- Overview of the Contact Centre transformation roadmap
- How Fiserv delivered the business case for automating their Contact Centre
